Customer channel
magic
without the
mayhem.
Know what happens in your Slack customer channels and scale delightful onboarding, support, and growth.
trusted by go to market teams at
Customer channel
magic
visibility and insight
End-to-end visibility
Go from missing pings and alerts to being the first to spot silent risk and meaningful signal, so you can take action with full context.
A CRM for Slack
Scan, manage, and capture Slack activity across hundreds of channels and contacts.
Lift signal from noise
Instantly know when there is abnormally high support volume, low sentiment, and silent risk.
Turn activity into revenue
Provide a feed for your go-to-market team on activity so they can take action with context.
personalize, iterate, automate
Revenue and retention-driving automation
Turn Slack from a scramble into your most strategic channel.
Lifecycle Automation
Scale the customer lifecycle to focus on the right touchpoints without repetitive work.
Broadcasting
Share what's important across hundreds of channels and track engagement in real time.
Support Ticketing
Convert threads into helpdesk tickets while providing a seamless Slack experience.
Revenue Operations
Provide a feed for your go-to-market team on key contact activity so they can take action with context.
team productivity and efficiency
Customer essentials, made for Slack
Building blocks out of the box for customer-focused work across integrations, shortcuts, and reporting.
One place for customer threads
Manage threads in seconds, share context, and quickly find what you need with filter and views.
Unified dashboards and data
All the metrics you'd expect across support, success, engagement, and team activity.
Your team's essential tools
Sync threads to your CRM, create tickets in your helpdesk, and connect with the tools your teams already use.
Templates and shortcuts
The power to build your own custom workflows, or the ease of using ready-made shortcuts to get started quickly.
built for superpowers
Scale. Simplicity. Speed.
Get started today.
Play around with it. Add your team later. (They'll thank you when you do.)