Customer channel


without the

Meet customers and customer-facing teams where they work in Slack. Then, scale workflows and automations to everyday tools your teams already use.

trusted by go to market teams at
visibility and insight

End-to-end visibility

Go from missing pings and alerts to being the first to spot silent risk and meaningful signal, so you can take action with full context.

A CRM for Slack
Scan, manage, and capture Slack activity across hundreds of channels and contacts.
Lift signal from noise
Instantly know when there is abnormally high support volume, low sentiment, and silent risk.
Turn activity into revenue
Provide a feed for your go-to-market team on activity so they can take action with context.
team productivity and efficiency

Customer essentials, made for Slack

Building blocks out of the box for customer-focused work across integrations, shortcuts, and reporting.

One place for customer threads
Manage threads in seconds, share context, and quickly find what you need with filter and views.
Unified dashboards and data
All the metrics you'd expect across support, success, engagement, and team activity.
Your team's essential tools
Sync threads to your CRM, create tickets in your helpdesk, and connect with the tools your teams already use.
Templates and shortcuts
The power to build your own custom workflows, or the ease of using ready-made shortcuts to get started quickly.
built for superpowers

Scale. Simplicity. Speed.

Get started today.

Play around with it. Add your team later. (They'll thank you when you do.)

Or book a product demo